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ICRTouch PocketTouch

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Overview

ICRTouch’s PocketTouch is the professional paper-free way to take food and drinks orders. This revolutionary EpoS software for hand-held devices has been designed and developed specifically for the hospitality and catering industry. At the touch of a screen orders are recorded and processed straight to the heart of your kitchen from the waiting staff’s hand-held ordering device. In conjunction with a wireless credit card terminal, orders can be paid for at the table.

PocketTouch’s extra garnish…

PocketTouch prompts waiting staff to get the little things right. Trust it to remind servers to ask if the customer prefers fries or if the steak should be medium. Programme it to your exact requirements. If an item is sold out, PocketTouch will warn waiting staff: You can’t order two lasagnes if PocketTouch knows there is only one left in the kitchen. Plus, for those occasions when an item isn’t on the menu, PocketTouch incorporates the option to add hand-written messages using a touch screen pen or touch screen stylus.


Description

PocketTouch offers….

• Improved customer service – less waiting around
• Faster table turnaround
• Easy up-selling

From table to kitchen…direct.

Once the order is confirmed PocketTouch sends it straight to the kitchen from the hand-held ordering device, virtually eliminating mistakes.

• Information is clear and legible…chef can worry about the food and not the handwriting.
• Faster service. Chef can get cooking immediately and there is no delay as waiting staff walk the order through to the kitchen.
• Waiting staff stay on the floor (which is exactly where they should be). They can continue to take orders until the food is ready to be served.

From table to till…direct

Each order is sent straight to the till. Choose ICRTouch’s TouchPoint touch screen till software to keep track of every order at every table – from pre-drinks to pudding.  When it’s time for the final bill the information is already in one place and totalling up is easy.

Show me the money..

Bills can be printed out via PocketTouch and paid for either at the touch till or at the table (in conjunction with a wireless credit card terminal). Let the EPoS software do the hard work.

PocketTouch prints….

PocketTouch collates and prints all the information you’ll need, including names of waiting staff, order time, table number and special instructions.

The decision to bring PocketTouch to the Android platform has been driven by the massive influx of low cost Android tablets that are now available affording much more choice to the end user.

Additionally, ICRTouch are pleased to announce that, in response to popular demand, PocketTouch for iDevices is now available from the Apple Appstore, ready to run on iPadsiPods and iPhones of all shapes and sizes! Free to download, PocketTouch initially runs in ‘demo mode’ so that you can try it out connected to your TouchPoint till system (in demo mode, all PLU’s are priced at £1).

It should be noted that PocketTouch is designed as a companion app to our TouchPoint EPoS system, and may need to be configured by your dealer.